What Is the Refund Policy of Ethiopian Airlines? Policy and Eligibility 

Ethiopian Airlines is one of the passengers’ favorites and it has many types of modern aircraft like Airbus A350 along with Boeing 737. But after cancelling a trip with this Ethiopian airline people start worrying about the refund and a question comes to their mind whether they will get their money back. Don't worry because you can get your entire amount back from Ethiopian Airlines but note one thing that it depends on your ticket type and fare rules. So, this guide will give you each and every Information about Ethiopian Airlines refund policy in different scenarios, when refund is not possible and complete process to apply for refund.

Refund Policy of Ethiopian Airlines

Refundable and Non Refundable Ticket Policy

• Note that all refundable tickets are eligible for a cash refund but you have to pay cancellation fee in this case.
• But when you have Non?refundable tickets then it cannot be refunded for cash but you may get airline credit or a travel voucher.
• And in case you buy the add?on Refund Protection service then you can apply for a 100% refund when unforeseen events stop you from travelling.
• Contact your travel agent if the tickets are issued by a travel agency because it can be handled by that agency for any refund request.

24 Hour Cancellation Policy

• When your flight is at least seven days before departure then you are able to cancel it within 24 hours of booking for a full refund.
• Because after 24 hours of booking any refund depends on your ticket’s fare rules and also may incur fees.

Other Circumstances

• Remember that when Ethiopian Airlines cancels your flight then you are able to choose a full refund or free rebooking on the next available flight.
• And when the airline makes a schedule change of three hours or more then you are eligible for full refund.
• Also, in case of medical emergency passengers can cancel their flight but for refund you have to submit the proof.
• Fees for extra services like seat upgrades, extra baggage, lounge access or unaccompanied minor service are refundable when the airline cancels the flight.
• For refund of group tickets booked through a travel agency you will have to directly talk to the travel agent because the airline will not help you in this.

Difference Between International and Domestic Flights Refund Policy

• Remember one thing that the 24?hour full refund rule covers flights to or from the USA but does not apply to most domestic markets.
• Because domestic flights have lower cancellation fees set by regional fare conditions like standard domestic passes may incur small flat fees.
• And international refunds may take longer due to cross?border banking while domestic refunds are usually processed in one or two business weeks.
• Also, currency differences and payment methods affect refund timing like credit?card refunds hit your account in about one week but cash or check refunds take up to ten days.

When Refund is Not Possible from Ethiopian Airlines

No Show Passengers

The person who fails to cancel the flight at least 24 hours before departure is considered a no show and they lose their refund right and face a no?show fee.

Non Refundable Fares

When passengers have Non?refundable fare including promotional and group rates then they do not allow cash refunds but airlines give them travel credit.

Full Trip Used

Also, when you use up all flight segments and then request a refund without refund protection then you are not eligible for any cash back.

After Ticket Exchange

And when tickets reissued or exchanged for a lower class or different itinerary after travel has begun are not refundable.

How to Apply for Refund

• You can use the Ethiopian Airlines website or app for the refund request.
• Click on Manage Booking and enter your booking reference and last name.
• After that you have to select Cancel Flights and review the popup information.
• Then click on Continue but this does not finalize cancellation yet.
• And after that check the terms and conditions box at the bottom of the page.
• And at last, confirm the cancellation which submits your refund request automatically.
• You have to wait for some time for an email notification about your refund status.
• You will receive your money in your original payment method within one or two weeks.

FAQs

• How many days can a passenger take to submit a refund request in Ethiopia?

The airline has not set any such time limit for submitting a refund request but you will have to follow some rules of the airline.

• Is it possible to cancel a refund request if the passenger changes his/her mind?

It is not possible because once you confirm cancellation online then the request is final and cannot be reversed.

Few Tips 

• It is necessary for all passengers to check their ticket’s fare rules before you book so you know if it’s refundable or not.
• Also please keep all emails of the airline and documentation like medical certificates ready in case you need special?case refunds.
• You should use the online Manage Booking tool to submit refunds quickly, and watch for the confirmation email.
• But note one important thing that when your ticket comes from a travel agency then it is good for you to contact that office directly for any refund issues.
• Don't forget to stay calm and polite when you call customer service and explain your case clearly so they can help you faster.

If you're planning to travel with Allegiant Airlines and need assistance with your booking, contacting their support team can make the process easier. You can reach out for help with flight changes, cancellations, or special service requests. For quick and reliable assistance, you can call the Ethiopian Airlines customer service Number at +1 (800)-370–8748. Their customer service team is available to guide you through any concerns related to your journey. Whether you're flying internationally or need help with travel documentation, this number ensures that help is just a call away, offering prompt support for a seamless travel experience with Ethiopian Airlines.