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What Is the Refund Policy of Southwest Airlines?

Moving on and dealing with the situation like a smart person is important. The first thing is the one must do in such a situation is cancelling the flight and understand Southwest Airlines Refund Policy. If you are worried about the process, there is nothing to worry about because we can help from this perspective. We have created this guide to give complete details about the Southwest refund policy to ensure readers can better understand it. 

What are the conditions of Southwest Airlines refund policy?

It is true that the airline company enables its esteemed passengers to cancel their tickets up to 10 minutes before the flight time. However, it does not mean every single passenger is eligible to get a refund. The refund mainly depends on the kind of ticket booked by the passenger. Have a look at all the company tickets and whether they are eligible for a refund or not!

Business Anytime Tickets

Ticket holders can claim refunds when they choose to cancel tickets for any reason. As per Southwest Airlines Refund Policy, they can either receive a refund using their payment method or hold it as a transferable flight credit that can be used in the future.

Business Select Tickets

The company also allow the Business Select ticket holders to cancel their tickets and receive a refund. The refund is given back to the customers in the same manner as Business Anytime ticket holders.

Away Tickets

The ticket amount gets transferred to a flight credit that can be used to buy a ticket. The customers won’t get this amount in their accounts.

Away Plus Tickets

These are non-refundable tickets, but the customers may get the fare in the form of credits, depending on the conditions of cancellation.

What to do when Southwest Airlines cancel my flight?

If Southwest itself has cancelled the flight, there are few options that passengers have. We have talked about them in detail below:

  • When an international flight gets delayed by six hours and passenger doesn’t want to travel anymore, they are eligible fora refund through various methods. It doesn’t matter whether the flight is refundable or non-refundable; the customers are entitled to claim the refund.
  • the same conditions apply for domestic flights, but the delay should be at least three hours.
  • the passengers can also claim a refund for the bag fee and any sort of extras if there is a significant flight disruption.
  • the refunds are usually processed within seven working days to the original account of payment.

Can I change my Southwest Airlines flight?

Many people ask whether the company allows the customer to change their flight to another date. The majority of them get confused about how they can do it in accordance with Southwest Airlines Refund Policy. Let’s have a look at steps to complete this process below: 

  • Most of the company’s flights can be changed by visiting the official site or mobile app without making a call.
  • The users have to tap on the Manage Reservations menu, which can be found on both the app and website.
  • They have to pull up the reservation and tap on the “Change” option.
  • In this step, you must choose the date that matches your schedule.
  • You need to understand that the customers will have to pay the fare difference and flight change fee if applicable.

It is recommended that you cancel as soon as your traveling plan gets changed. Delaying the flight change process may cause lots of trouble later on.

Will I Get Refund from Southwest Airlines if my Flight Gets Missed?

There are plenty of scenarios that can be possible if someone end up missing their flight. It is strongly recommended that you connect with the airport's customer service agent for brief information. Let’s have a look at the major situations in detail below:

  • If the customer doesn’t cancel their ticket at least 10 minutes before the flight's departure time, funds can be forfeited.
  • Although funds can be refunded as transferable flight credit with Business Select or Anytime Fare, the final call is up to the flight officials.

The agents at the airport explain the complete process to their passengers, so don’t get stressed when you miss the flight.

Conclusion

Southwest Airlines is one of the best companies for traveling to various destinations across the world. If we talk about their refund policy, it is quite crystal clear and created by keeping passengers in mind. It is strongly recommended that you follow the steps carefully to avoid any issues. Still have any query that isn’t addressed by our team in this post? We suggest you call the company's customer support number to solve your issues. The passenger care officials are known for their commitment and dedication to serving the passengers. They are carrying in-depth knowledge in the area of passenger support. 

If you're planning to travel with Hawaiian airlines and need assistance with your booking, contacting their support team can make the process easier. You can reach out for help with flight changes, cancellations, or special service requests. For quick and reliable assistance, you can call the Southwest airlines customer service at +1 (800)-370–8748. Their customer service team is available to guide you through any concerns related to your journey. Whether you're flying internationally or need help with travel documentation, this number ensures that help is just a call away, offering prompt support for a seamless travel experience with Southwest Airlines.