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What is the Refund Policy of Turkish Airlines?

A Complete Guide of Turkish Airlines Refund Policy

If you booked a Turkish Airlines flight lately but want to cancel, then you may be interested in whether you can get a refund. Turkish Airlines has different fare types each with its refund rules dependent on if the ticket refers to a domestic or international flight and what class you purchase. Refunds are not permitted for many fares yet a number of them would allow a partial or full refund if cancellation policies are adhered to. Based on your understanding of the airline policies and your knowledge of how to actually claim a refund, you can recover your hard-earned money quickly and systematically.  Let us discuss the details of Turkish Airlines Refund Policy below.

What is the Refund Policy of Turkish Airlines?

  • EcoFly tickets are basically non-changeable, non-cancellable and non-refundable.
  • ExtraFly tickets can be changed with some fees but there are no refunds.
  • In case of PrimeFly Economy tickets there can be same day flight changes without a reissue fee. Refunds are allowed but with deductions.
  • BusinessFly General Tickets can be changed with a reissue fee of €60 that is $70. No refunds allowed.
  • BusinessPrime General full refunds without deductions on same day flight changes.
  • BusinessFly Exceptionaltickets allow changes with fees but no refunds are given in specified countries.
  • BusinessPrime Exceptional allows for full refunds together with same day changes without deductions in specified countries.
  • The present policy is valid for flights into Bahrain, UAE, Iran, Qatar, Kuwait, Lebanon, Saudi Arabia, Jordan, Egypt, Morocco and Oman.
  • Refund and change policies are based on fare type and destination.
  • All changes and refunds must follow whatever conditions were stated at the time of ticket purchase and the fees may differ by route and currency.

What is Turkish Airlines No-Show Policy?

Turkish Airlines has a no-show policy for all fare types. The refund status depends on your ticketing type and cabin class in which you booked. If you want to change your travel plans then it is advisable to cancel your flight so you might receive at least a partial refund. If you find yourself in a lastminute emergency, dial up the customer support number prior to the check-in time and inquire about any possible options available to you. Failure to cancel a flight booking will result in Turkish Airlines charging a cancellation fee along with a no-show fee. Usually no-show tickets are deemed non-refundable.

How to Claim Turkish Airlines Refund?

To claim a refund as per Turkish Airlines Refund Policy, it is essential to first cancel the booking. Here are the ways you can cancel your said reservation like phone cancellation with Turkish Airlines, online through the website or mobile app, cancellation at a self-service kiosk and many more. Now to cancel your flight online you need to follow the following steps:

  • Open the official website and navigate to the Manage Booking section
  • Go to the upper portion of the homepage
  • Enter your ticket number or reservation code (PNR) along with your surname
  • Click on the arrow button
  • Choose the flight you wish to cancel
  • Click on Cancel Booking.

 Proceed to follow the prompts to confirm the cancellation.

After your flights are cancelled then your eligibility of receiving a refund would depend on the fare conditions. Refund requests are usually processed while cancelling. If that is not the case then you can always approach either Turkish Airlines or your travel agent for assistance.

When You Might Get a Refund from Turkish Airlines?

  • It is a general rule that if the flight delays more than 5 hours then the person is entitled for full refund. Length of delay has to be less than 5 hours, if less than that he is not entitled for any refund.
  • In case of cancellation of flight by Turkish airlines then the person can request refund if he does not accept another alternative offered by them.
  • If there is a diversion in the flight or one misses the connecting flight with the same ticket and does not agree for rerouting then one becomes eligible for a refund.

If due to denial of boarding as a result of overbooking and no alternative flight has been taken then they will be paid the entire fare. Downgrades on the other hand can also avail of refunds made for cost of differences.

What do I do if Turkish Airlines refuses to give a refund?

  • Check for any travel insurance that might cover your reasons for cancellation e.g. medical problems, family emergencies, and natural disasters.
  • Look for your credit card protection if you used a credit card to book the flight and check with the card issuer about travel coverage.
  • If you had purchased Cancel for any reason (CFAR) insurance you could potentially qualify for some reimbursement. This covers trips cancelled for any reason. 

Final Thoughts

Navigating the Turkish Airlines refund process should be simple. All you need to do is understand their policy and follow the specified steps. Whether your ticket can be refunded largely depends on the fare type, timing or reason for cancellation. All the same always browse through your booking terms and conditions and act promptly to maximize your chances of incurring either a full or partial refund. Working through Turkish Airlines official channels or customer support would help reduce the hassle. Keeping yourself informed and proactive lets you take charge of your travel changes. 

If you're planning to travel with Hawaiian airlines and need assistance with your booking, contacting their support team can make the process easier. You can reach out for help with flight changes, cancellations, or special service requests. For quick and reliable assistance, you can call the Turkish airlines customer service at +1 (800)-370–8748. Their customer service team is available to guide you through any concerns related to your journey. Whether you're flying internationally or need help with travel documentation, this number ensures that help is just a call away, offering prompt support for a seamless travel experience with Turkish Airlines.